Terms & Conditions

Terms and Conditions
Article 1: Identity of the entrepreneur
The Netherlands
Mobile phone: +31 (0)6-50869142
Email: info@juwelina.nl
Commercial Register number: 66153123
VAT identification number: NL221356630B03

After the buyer has placed an order in the webshop, the buyer will receive a confirmation email. The confirmation will be sent to that email address, which is provided by the buyer.
The buyer is responsible for all operations performed in connection with the use of his account or password information. The buyer is responsible for his password. The buyer guarantees that the information he provided during the ordering process is accurate and correct.
The content of the web shop (including but not limited to drawings, pictures, sounds, movies, images and text) is owned by www.juwelina.nl

3. Payment
The following payment options are available:
IDEAL payment
PayPal payment
Payment in advance

Juwelina.nl uses a secure payment system of the leading financial institutions in electronic commerce which guarantees maximum security of payment (SSL technology).

4. Prices and shipping costs
All product prices are shown in euros (€).
If goods to a destination outside the EU are provided, then the buyer is responsible for any customs fees, import duties or other similar charges. The buyer acknowledges that the customs vary widely from country to country. The buyer should contact the local customs office for more information on the customs clearance procedures. The buyer is responsible for the costs and the buyer acknowledges and agrees that the delivery of its ordered products may be delayed.

5. Delivery
Items will normally be shipped within 2 working days from confirmation of payment received and/or payment cleared. All the products will get shipped & charged as insured / registered mail with International Post NL service. After the dispatch of the order Juwelina will send a tracking code to the email address of the buyer. Juwelina.nl will deliver the products to the address specified by the buyer. The shipments are insured. If the product delivery is delayed, the buyer must contact Customer Service by email or phone +31(0)6-50869142 info@juwelina.nl

6. Returns
The buyer has the right to cancel the order before the product is delivered to the buyer. If the buyer wants to cancel his order, the buyer must contact Customer Services of Juwelina by e-mail and write his/ her name, address and order number in the e-mail. Juwelina will refund the amount paid within 30 days.

The buyer has the right to return his purchase within fourteen (14) days after the date the user received the product. This regulation does not apply to products manufactured or modified in accordance with the wishes of the buyer.
The buyer has the right to return a product if:
(I) the order is canceled in accordance with this agreement because an email has been sent to Juwelina.nl via info@juwelina.nl within fourteen (14) days of the product delivery;
(II) the product is unused and in its original state;
(III) the product is packed in its original packaging;
(Iv) the product is returned at the expense of the purchaser.

7. Privacy Policy
Juwelina.nl respects the privacy of the user. The personal data and other information from the user is only used via the webshop Juwelina, except where Juwelina makes use of third parties for certain features, such as delivering products. In such cases, Juwelina.nl only provides information that is necessary for the third party to carry out its specific functions.
Juwelina.nl will not transfer personal data or other information from the user to a third party for any purpose other than processing the order.

Juwelina.nl reserves the right to transfer personal data and other information from the user to the authorities in case of violation of applicable laws and regulations.

8. Force majeure
Juwelina.nl is not liable for any breach of its obligations under this Agreement or delays in performing or failure to perform in accordance with this agreement, which are attributed to factors outside the business, including but not limited to fire, strikes, labor disputes its wars, natural disasters, acts or interventions by public authorities, failure of a common carrier, vendor, hardware, software, browser, network function poorly or not.

9. Liability
JUWELINA is not liable for indirect or consequential damages.

10. Applicable Law and Disputes
This agreement is established in accordance with Dutch law. All disputes arising out of or in connection with this Agreement shall be deposited with the Dutch court

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